The National Maritime Single Window (NMSW) is the information system through which, in accordance with the provisions of Directive 2010/65/EU, information is submitted once only by the declarants prior to the arrival of ships at Greek ports or upon their departure. Such information includes, inter alia, estimated and actual times of arrival and departure, dangerous or polluting cargo carried on board, waste delivery notifications, security-related information, persons on board details and health-related information. The National Maritime Single Window is interconnected with other information system, enabling part of this information to be made electronically available to the competent national authorities and to the authorities of other Member States. In Greece, the Safety of Navigation Directorate of Hellenic Coast Guard has been designated as the National Competent Authority-National Coordinator for the development and operation of the NMSW.
Following the adoption of Regulation (EU) 2019/1239 of the European Parliament and of the Council of 20 June 2019 establishing a European Maritime Single Window environment (EMSWe) and repealing Directive 2010/65/EU, the evolution of the existing National Maritime Single Window is planned, in accordance with the provisions of the Regulation.
Specifically, the EMSWe will consist of a network of Maritime National Single Windows, with harmonised reporting interfaces, providing a common environment for the electronic transmission of information in relation to reporting obligations for port calls at ports in the Union.
The new system will support the submission of the existing reporting formalities, customs-related declarations, and maritime transport statistics.
With regard to the implementation of the EMSWe at national level, a public procurement procedure is currently underway as part of the project “Digital Transformation of the Ministry of Maritime Affairs and Insular Policy”. The new system is expected to be operational during 2028.
Users of the system may, for assistance purposes, contact the SafeSeaNet National Competent Authority on a 24/7 basis at +30 213 137 1625 and +30 213 137 4968, as well as the Safety of Navigation Directorate, during working days and hours at +30 213 137 1102. In addition, the users may send e-mails to nmsw.support@hcg.gr.
Furthermore, documents concerning the user registration and declaration submission within the NMSW are attached. It is noted that users should first register and then associate with ship(s), in order to be able to submit information to the NMSW.
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